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From a post on the history of electronic communications, a look at the impact of Yahoo Messenger and other IM services.

Through MSN Messenger, Yahoo Messenger, AOL Instant Messenger or any of the many other instant messaging software out there, family and friends can now live and work hundreds of miles away from each other and still be as close as their keyboard to their loved ones. Not only can they stay in touch through text but also now, with a video web camera, they can see and speak each other in “real time” These same tools can also help productivity in companies with offices half way around the globe of each other with the use of video conferencing, e-mail and Instant Messages.

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Read more from this blogger: How the Information Super-Highway is Shaping Communication